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Header UnitCare 2.0
Recently we had a few webinars where we introduced the UnitCare 2.0 to our partners. If you missed it, don't worry, we have placed below the important highlights for you to view.

 
Unitech Europe UnitCare 2.0
Introducing

Extending Business EXPERIENCE 



 At Unitech we always seek for improvements
 Understanding; market developments and changes
 Understanding; of customers’ business process
 Aiming; to help our business partners
 Key; High quality and feature-rich hardware, combined with service

                 
Aiming to improve customer’s support and services AT BEST – REDEFINING WHAT UNITCARE 2.0 CAN DO.

   
Unitech Europe UnitCare
WHY UnitCare 2.0


 Business landscape identify different challenges
 Different demands to keep operations running efficiently and effectively
 The need of a reliable partner
 Reducing the total cost of ownership
.
   
THE Benefits

 Protect your assets against accidental damage, wear, tear and more
 Create a customised package by additional supplements
 Keep your assets protected at your preferred demands
 Minimise risk and remain at high performance
 Reduces license costs, by selecting only the necessary  
 Reduce the total cost of ownership
.



TAKE ADVANTAGE OF UNITECH’S KNOWLEDGE TO PROTECT YOUR VALUABLE ASSETS AT BEST AN KEEP THEM AT PEAK PERFORMANCE.
UnitCare version 1.0 compared to UnitCare version 2.0
Unitech Europe UnitCare
 UnitCare 2.0 covers every condition of the well-known UnitCare 1.0 program. 
 The current UnitCare 1.0 remains unchanged till end of contract. Till then, both contracts will run at the same time.
 From the 1st of July it is not possible to order UnitCare 1.0. If you would like to create the same contract as your current UnitCare 1.0;  the UnitCare 2.0 will offer all equivalent components you need.
 UnitCare 2.0 will include scanners as well



UNITCARE 2.0 REDUCE COSTS OF SERVICE BY CREATING YOUR  SERVICE PACKAGE MEETING YOUR NEEDS!

3 LEVELS of main service contract. Each level has specific offerings.
Unitech Europe UnitCare 2.0






Ruby Service
Every new Unitech terminal comes with standard service.* 1 year covered for manufacturer defects (Electronic malfunction, LCD,  touch panel and housing defects).14 working days turnaround time.

Sapphire Service
Higher level of service security; Extends your Ruby service up to a total of 2 or 3 years. 7 working days turnaround time. Additional supplements to be included into your main contract. 3 working days turnaround time.

Emerald Service
Highest level of service security Extends your Ruby service up to a total of 3 or 5 years with and covers excessive damage. Additional supplements to be included into your main contract.

* Unless mentioned differently

                                 
UnitCare Service ProgramRubySapphireEmerald
    
Supported regionsAll countriesAll countries*European region*

Electronic malfunction

   

LCD defect

   

Touch panel defect

   

Housing defect

   

Excessive damage

N/A
N/A
 
Damage caused by force majeure N/A N/A N/A
WarrantyStandardSapphireEmerald

Estimated turnaround time 

14
Working days
Working days
3 
Working days
Total length of contract1 year2, 3 or 4* yearsor 5 years

 * Please check the online Partner Price book on https://portal.unitech.eu for eligible products.

Easily select additional: Supplements to be added to your main Sapphire or Emerald contract.

Available Additional Supplements:RubySapphireEmerald
 

Accessories (cradle, cable, power adapter)

N/A   

Yearly extension

N/A    

Free pick up service by Unitech

N/AN/A  
Advanced replacement unitN/AN/A  

Battery

N/AN/A  

N/A = The additional supplement is not available. * Exact UnitCare Terms & Conditions are available for download on https://unitcare.untech.eu including all details of the information provided in this presentation and UnitCare available countries.** Please check the online Partner Price book on https://pricebook.unitech.eu for eligible products, available supplements and prices. SLA’s estimated turnaround.



PROTECT YOUR VALUABLE ASSETS FITTING YOUR NEEDS WITH UNITCARE 2.0
   
UnitCare 2.0 PROTECTION


 Protect your investment by prolonging the operational lifespan, user experience and maintaining the optimal performance of your Unitech devices (mobile, tablet ands scanners). 
 Lock maintenance cost by include additional supplements directly to your main contract from day one.
 Fixed budget service, so there will be no surprises.
 Fixed maintenance cost over the agreement period. UnitCare 2.0 provides greater flexibility to plan and budget for your service needs.
 Reduce operational interruption and lost productivity due to device downtime and our Licensed Service Partners Network in Europe.

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Unitech is committed providing the highest quality products, service and user experience for our customers.
   
Unitech Europe UnitCare
Solution based services Selling strategies: 


 Zero risk;  This program is designed for customers to provide them the 
highest level of service security.
 Improved quality;  Provide all-round solution pack to your customer. 
Providing high-end service form day one. 
 Return on investment;  Customise their needs and tailored to deliver maximum ROI

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All content on this page is written to explain UnitCare 2.0 in more detail, is intended to reflect,
and are subject to the TERMS & CONDITIONS UnitCare 2.0 of UNIQUE TECHNOLOGY EUROPE B.V.